THE COTTAGE. GTC.
Dear guest,
the following General Terms and Conditions (GTC) regulates the contractual relationship between you and us.
Please be aware, that you'll accept the GTC with your booking.
§1 Conclusion of the contract.
a.
The contract is considered to be binding, when the holiday home has been ordered and confirmed
or is provided at short notice.
b.
The pre-booking can be made verbally or in writing - preferably by email.
What is agreed on is what was recorded on the reservation confirmation. This is preferably sent to the guest by email.
c.
The booking guest is jointly and severally liable as the client for all obligations arising from this contract.
§2 Services, Prices and Payment.
a.
The landlord undertakes to have the holiday home booked by the guest ready
and to provide the agreed service.
b.
The agreed prices include all usage-based ancillary costs (water and electricity)
- except firewood -
and the currently valid sales tax (VAT) of 7%.
c.
The agreed price is due for payment upon conclusion of the contract.
The request may be made on the reservation confirmation.
If the account of the landlord is not credited within 14 days after the reservation confirmation has been sent,
the landlord is entitled to withdraw from the contract (see §5 a.).
d.
Unless otherwise agreed in writing between the contractual partners, in the case of short-term rentals,
payment is made in cash on arrival.
e.
If an agreement has been made on payment against invoice, the booking guest must pay the invoice
no later than 14 days from the invoice date.
f.
If the booking is made by invoice at short notice, the invoice amount must be paid by the day of arrival at the latest.
§3 Arrival and Departure.
a.
Unless otherwise agreed in writing between the contractual partners,
the holiday home is available to the guest on the agreed day of arrival from 3 p.m.
It can also be moved into later by arrangement.
b.
The holiday home can only be occupied by the registered persons.
Upon arrival, you may be asked to present your identity card.
c.
On the agreed departure day, the holiday home must be returned by 10:00 a.m. at the latest.
§4 Cancellation by the guest.
a.
Any withdrawal must be made in writing.
b.
If the guest withdraws before the commencement of contract, the following cancellation fees will be charged to the guest:
- From 24 hours before the commencement of contract, the entire agreed price will be refunded.
- Up to 24 hours before the commencement of contract, 75% of the agreed price.
- If you do not show up without notification, 100% of the agreed price.
The day on which the landlord received the cancellation, is the basis for calculating the period.
To avoid cancellation fees, we recommend having a travel cancellation insurance.
c.
The landlord is entitled to rent the unused holiday home to someone else in order to avoid vacancies.
§5 Cancellation by the landlord.
a.
If an agreed payment is not made within the period specified in §2 c. ,
then the landlord is entitled to withdraw from the contract.
b.
Furthermore, the landlord is entitled to extraordinarily withdraw from the contract for an justified reason, for example if:
- Force majeure or circumstances for which the landlord is not responsible make it impossible to fulfill the contract.
- Booking with misleading or false information about essential facts,
e.g. in the person of the guest or purpose.
c.
The landlord has to inform the guest immediately should the above facts emerge.
d.
If the landlord is justified in withdrawing from the contract, the guest has no right to compensation.
Any payment made will be refunded to the booking guest without interest.
e.
The landlord is legally obliged not to accommodate guests from Corona risk areas. If your place of residence develops into a risk area defined by the Robert-Koch-Institute before your arrival, a negative Corona-Test - not older than 48 hours - must be presented by all guests on arrival! If no negative Corona-Test can be shown, the landlord is obliged to withdraw from the contract. The guest has no right to compensation.
§6 Liability.
a.
The landlord is liable for the proper provision of the contractually agreed services.
b.
If the rented holiday home has a defect that goes beyond a mere inconvenience, the guest must immediately notify the landlord or his agent of the defect. If this becomes known, the landlord will endeavor to remedy the situation. The customer is obliged to do what is reasonable for him to remedy the disruption and to keep possible damage to a minimum.
c.
The landlord is not liable for any loss or items brought in.
d.
The guest is obliged to immediately report any damage he has caused to the landlord or his agent
and to keep this as low as possible.
e.
The guest is 100% liable for any damage caused by his own fault.
f.
Parents are obliged to exercise their duty of care towards their children, otherwise there is no liability to the landlord.